Our roof was damaged from a hail storm in July 2020 and Roof Masters made the process for making a claim and replacing the roof seamless. They provided us with a detailed report to submit to insurance, and Ryan personally met with our adjuster to walk through the roof.

Jeremiah was the site supervisor on install day and he communicated very well. He walked around the... read moreOur roof was damaged from a hail storm in July 2020 and Roof Masters made the process for making a claim and replacing the roof seamless. They provided us with a detailed report to submit to insurance, and Ryan personally met with our adjuster to walk through the roof.

Jeremiah was the site supervisor on install day and he communicated very well. He walked around the house to look for any areas of caution, made plans for protecting our landscape and other outside decor, and personally stayed late after the roof was complete to gather any lingering shingles, nails, trash, etc.

Dennis was great at answering questions along the way - we had a supply issue with the pandemic + we selected a popular shingle that was often out of stock but Ryan and Dennis managed our expectations for the delay up front and gave us the option to choose another shingle if we wanted things to move more quickly. We weren't in a rush so we waited, and are very happy with how the roof turned out.

I highly recommend Roof Masters - we had to do very little on our end to get our roof replaced. read less

Matt, Dennis, and Wagner did a great job from the first meet to the job was complete. Everything was as described. Job was done in less than a day, the clean up was great. Workmanship was grade A

Responsiveness and customer service are usually not top priorities today but these guys get it and do it well. Couldn't be happier with the new roof, they did a fantastic job with it, left the property spotless, delivered on time and responded to any questions quickly and with action. Matt made everything very easy, kept me informed and made me feel good about... read moreResponsiveness and customer service are usually not top priorities today but these guys get it and do it well. Couldn't be happier with the new roof, they did a fantastic job with it, left the property spotless, delivered on time and responded to any questions quickly and with action. Matt made everything very easy, kept me informed and made me feel good about my decision from the start. I wish every major purchase was this pleasant of an experience. read less